HOW SOON WILL I GET MY CONTENT?
Photos are delivered with a 24 hour turnaround for real estate and most photo projects. Video turnaround can vary depending on the scope of the project. Typical videos are delivered within 72 hours, with some larger projects up to a week.
DO I NEED TO BE PRESENT AT THE SHOOT?
Nope! You can leave access codes or instructions to enter for the property when you book. However, if you have a particular vision or things you would like photographed, we recommend attending the shoot. There is no guarantee that we will see and shoot smaller details outside of typical room shots.
DO YOU HAVE ACCESS TO SUPRAKEY?
We do not currently have access to Suprakey due to the lack of usage in our area. However, if you leave the key hidden at the property, we are more than happy to put it back inside the Suprabox when we leave.
WHEN DO I HAVE TO PAY?
Payment is not due until photos are complete and in your inbox. At that time, you can view the proofs of your photos/video, but you must pay the invoice in order to have access to your content.
WILL WATERMARKS BE REMOVED ONCE I PAY?
Yes!
CAN I PICK THE MUSIC FOR MY VIDEO?
While we try to accommodate your taste and style of the property for video, music must be licensed and those costs vary widely. We have a licensing budget for each video we shoot. If you would like a song that exceeds that budget, you are more than welcome to purchase the license for us to use in your video. Please bear in mind, this can lead to additional editing time as the music is the “heartbeat” of the video and editing is done according to the rhythms of the music.
HOW LONG DOES VIRTUAL STAGING TAKE?
Virtual staging takes about 48 hours to complete, sometimes longer for bigger projects.
HOW IS VIRTUAL STAGING CHARGED?
We charge for virtual staging by room. This means if there are two different photos taken from different angles of the same room, you will be charged to stage both photos.
CAN I PICK THE FURNITURE FOR VIRTUAL STAGING?
Absolutely! However, we have a virtual staging library of furniture that you can choose from because these pieces have been rendered from every direction under every lighting condition. In other words, we cannot go to a furniture website and copy and paste an image from their site.
HOW FAR OUT DO I NEED TO BOOK?
Because of the nature of real estate, we book quickly but not far out. We typically recommend booking about 48-36 hours in advance if possible. For larger projects or ones that require travel, a week or more advance may be needed.